HomeOur servicesClaude trainingChatGPT trainingCopilot trainingClaude setupCustom projectsApp FoundationOur work FAQBlogNewsletter Book a free strategy call
Microsoft Copilot training

Microsoft Copilot training for business teams

Instructor-led Microsoft Copilot workshops for Australian businesses, on site in Sydney or online. Sessions cover setup, data privacy, prompting and day-to-day use, with exercises based on your team's own work.

Also available for Claude and ChatGPT.

Formats
Team, group or 1-to-1
Where
Sydney or online
Support
30 days by email
Who the training is for

This is for you if

Owners and teams in Australian service businesses, typically 5 to 50 people. It suits teams that use Microsoft Copilot inconsistently, and businesses that want clear rules on client data before AI use spreads. No technical background is needed.

Training formats

All three formats cover the same core modules. They differ in group size and how much time is spent on your own work.

01

Team workshop

A half-day session for your whole team, on site or online.

  • Any team size
  • Pre-workshop survey sets the agenda
  • Exercises use your team's own work
  • 30 days of email support

02

Group workshop

A live online session for small teams and sole operators.

  • Three hours, online
  • Open to individuals or whole teams
  • AI Operating System started in the session
  • 30 days of email support

03

1-to-1 training

A private session for a business owner.

  • Two hours
  • Your own data and accounts only
  • Set up on your own computer
  • 30 days of email support

Curriculum

The order and depth are adjusted to the pre-workshop survey.

01

Foundations

How AI models work, prompting and context, and where Microsoft Copilot fits into day-to-day work.

02

Setup and data access

Copilot can see whatever each person can already see in Microsoft 365, so sharing settings are reviewed first to limit what it can reach.

03

Copilot in Microsoft 365

Using Copilot in Word, Excel, Outlook and Teams, and building simple agents for repeat tasks.

04

Your AI Operating System

The instructions and files Copilot works from, kept in your own Microsoft 365 and updated as the team works.

05

Client data policy

A simple green and red policy that sets what goes into AI tools and what stays out.

06

Applied session

The team applies the training to one of its most time-consuming tasks and finishes with it working.

How a team workshop runs

01

Before the session

Each attendee completes a short survey, which sets the agenda and the examples used.

02

Morning

Setup, data rules and the core modules.

03

Afternoon

Applied work on the team's own tasks.

04

After

30 days of email support, with questions answered the same day.

What's included

Optional extras

Follow-up sessions

Two 60-minute sessions, two weeks and one month after the workshop, to review progress and resolve issues.

Recording and playbook

A recording of the session and a written guide for staff who join later.

Client reviews

"[The Brightwaters AI team] were very intricate in their details of introducing AI into our business. they took the time to teach us all the features of this amazing new tool we have in our arsenal. I would highly recommend using these guys!"

Vitor De Matos · Google review

"I had a wonderful experience working with [Brightwaters AI]. They were super helpful, patient, and deeply knowledgeable. They made the process of integrating AI into my daily workflow incredibly easy and approachable. Thank you both so much for all your help!"

Camila Salum · Google review
★★★★★Rated 5.0 on Google

Frequently asked questions

Other questions can be covered on a free call.

We pay for Copilot but nobody uses it. Will training help?+

Usually, yes. People often try it once, get a vague answer and stop. The session shows your team how to use it in the Word, Excel, Outlook and Teams work they already do. It finishes with one of your most time-consuming tasks working.

Can Copilot see files it shouldn't?+

Copilot can see whatever each person can already see in Microsoft 365. If sharing settings are loose, it can bring up files people didn't know they had access to. We review those settings before the session.

Do we need Copilot licences for everyone before the training?+

Each attendee needs Copilot enabled to follow along. If you're still deciding how many licences to buy, we can work out on a free call who'll get the most from it.

Who is the training for?+

Owners and teams in Australian service businesses. No technical background is needed.

Does my team need to be technical?+

No. Microsoft Copilot is used in plain English, the same way you'd brief a new staff member.

What do we need to bring?+

A laptop for each person, Microsoft 365 with Copilot enabled for each attendee, and one or two tasks that take up a lot of time. We can check your licences beforehand.

Which AI tool should we train on?+

Usually the one your team already pays for. We run the same training on Claude, ChatGPT and Microsoft Copilot, and can help you choose on a call.

Can the training be tailored to our industry?+

Yes. The pre-workshop survey and a short call shape the examples, so exercises use tasks from your business.

Do you come to us?+

Team workshops run on site around Sydney, or online anywhere in Australia. Group workshops are online.

How is client data handled?+

Copilot works inside your own Microsoft 365 account. We review what it can access before the session and cover data rules on the day.

What support is there afterwards?+

Every format includes 30 days of email support. Follow-up sessions and monthly support are available.

Related services

Get started

Book a free strategy call

A 30-minute call to discuss your business and whether this service suits it.

Book a free strategy call

30 minutes · Free · No obligation